Updating Pre-Event Status

Understanding how to manage your campaigns like a pro by updating confirmation statuses in Trailmap.

Updating statuses helps you keep track of who is planning to attend your event and who is not. This gives you a more accurate idea of what to expect on the day of your event.

To update a registrant’s status:

• Go to your registrant list

• Click the dropdown arrow next to “Registered”

Statuses are divided into two sections:

• Pre-event statuses: Used before the event (above the divider)

• Post-event statuses: Used after the event (below the divider)

There is also an option to clear a status if it was selected by mistake.

When you mark someone as Confirmed:

• Your event totals update automatically

• You’ll see real-time changes in expected attendance

If you mark someone as Canceled:

• Steep will stop all pre-event communications for that contact

• They cannot be added back into reminders unless you contact the Steep team

If you’re using Steep’s confirmation call services:

• Pre-event statuses may update automatically for you