Expedites Fees
To maintain campaign quality, compliance accuracy, and timely delivery, all direct mail orders must be placed at least 35 days before your first event date.
This timeline allows adequate time for:
Design and review
Compliance approval (if required)
Printing and shipping to your selected venue area
Orders submitted within shorter timeframes may still be possible to fulfill, but rush or expedited shipping fees will apply.
Standard Order Timeline
Timeline | Status | Rush Fee | Notes |
|---|---|---|---|
35+ Days Before Event | Standard | $0 | Full production, compliance, and shipping time available |
27–34 Days Before Event | Rush | $250 | If feasible for mailer to arrive on time |
21–26 Days Before Event | Rush | $500 | If feasible for mailer to arrive on time |
< 21 Days Before Event | Not Guaranteed | Variable | May not be possible due to print, compliance, or shipping constraints |
🕒 Important: Any rush timeline is dependent on production and carrier capacity. Steep will confirm feasibility before accepting your order.
Cancellation Policy
If an order is cancelled after the mailer design has been completed, a $500 cancellation fee will apply.
This covers time invested in design, proofing, and file preparation.
Why the 35‑Day Rule Matters
Following the 35‑day timeline ensures:
Smooth coordination between design, compliance, and print vendors
Cost‑efficient, on‑time delivery of mailers
Avoidance of additional rush or expedited shipping costs