Day Before Confirmation Call Script

Use the following script when making reminder calls the day before the event.

Hi [First Name], this is [Your Name] calling with a friendly reminder that the [Workshop Name] is tomorrow, [Date], at [Time], located at [Venue Name].

Would you like the address for the event?

(Provide the address if requested and allow time for them to write it down.)

Please plan to arrive a few minutes early to get seated, and we look forward to seeing you tomorrow!

Hi [First Name], this is [Your Name] calling with a friendly reminder that the [Workshop Name] is tomorrow, [Date], at [Time], located at [Venue Name].

(Optional: Provide the address.)

Please plan to arrive a few minutes early to get seated, and we look forward to seeing you tomorrow!

• Call all registrants who:

  • Have confirmed attendance

  • Have not canceled

• This includes registrants you may not have previously reached by phone.

• Keep the tone warm, professional, and concise.

• Have TrailMap open during calls so you can quickly reference:

  • Event location

  • Event details

  • Registrant information

• Log all reminder calls in TrailMap after each attempt.