General Navigation
Updating an Existing Order in Trailmap
Please note that changes cannot be made directly within Trailmap. If you need to update any details related to an existing order — such as event da...
Reporting an Issue with Trailmap
If you encounter any technical issues or notice something not working as expected in Trailmap, please take a screenshot of the issue and email it to...
Issues with Catchlight info in Trailmap
One of the primary reasons you may not see Catchlight information is that not all records are able to be enriched. While Catchlight excels at matching...
Manually Adding Prospects in Trailmap
You can manually add a prospect to ensure that all potential attendees or leads are accurately captured in your campaign. This is useful for walk-ins,...
Downloading your Event Roster in Trailmap
Placing an Order in Trailmap
Learn how to place your orders in Trailmap. To place a new order: Go to the left menu Click Orders under Administration Click “New Order” First, fi...
Using Trailmap for Direct Mail
Learn how you can use Trailmap to manage your Direct Mail campaigns like. pro, and understand key differences between seminars and Direct Mail in Trai...
Using Trailmap for Webinars
Learn how you can use Trailmap to manage your webinar campaigns like a pro, and understand key differences between seminars and webinars in Trailmap. ...
Navigating Trailmap
Discover all that you can do in Trailmap with a 30,000 foot overview of navigating your account. When you log into Trail Map, you’ll see a dashboard ...
